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Webinar: Essential Checklist for F&A Outsourcing Decision-Makers

Taking place on Wednesday, October 11, 2017 at 1:00 PM EDT, the webinar will tackle some of the biggest questions that senior finance executives face when contemplating the services of third-party FAO...

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iQor Doubles Down on Trinidad Operations With New Contact Center

The expansion confirms that Florida-based iQor is determined to capitalize on Trinidad’s nearshore advantages that the firm has been utilizing since 2015. The post iQor Doubles Down on Trinidad...

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Rum of the Year Award Goes to Trinidad’s Angostura No. 1

Angostura No. 1 from Trinidad has won the 2017 Rum of the Year award, reclaiming a title that it previously held in 2014.  The post Rum of the Year Award Goes to Trinidad’s Angostura No. 1 appeared...

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CEO View: iQor Bets on Skills Convergence as Trinidad’s Workforce Starts to...

Hartmut Liebel, CEO of iQor, details the company's plans for Nearshore, particularly Trinidad, and the challenges of developing skills for both product support services and customer interactions. The...

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Rising Murder Rate Hits Historic High in Trinidad and Tobago

As many as 240 people were killed in the first half of this year, according to the Trinidad and Tobago Police Service (TTPS). The post Rising Murder Rate Hits Historic High in Trinidad and Tobago...

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iQor Promotes Gary Praznik to CEO

Incumbent CEO Hartmut Liebel will take on an advisory role at the company and remain on the board of directors. The post iQor Promotes Gary Praznik to CEO appeared first on Nearshore Americas.

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Exclusive: Scotiabank Shared Services Hub in Trinidad is Safe, for Now

Scotiabank’s bombshell decision to sell operations in ‘non-core’ Caribbean countries, announced in November last year, put the fate of their Trinidad shared services center in jeopardy but it seems it...

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Artificial Intelligence Can Become a Game-Changer for Caribbean Economies

Microsoft official says AI will not destroy jobs but it will create more new jobs and augment the human ability by reducing repetitive tasks. The post Artificial Intelligence Can Become a Game-Changer...

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Lack of e-governance services leads to Corruption in the Caribbean: IDB Study

Lack of e-governance service is forcing people to pay bribes in many Caribbean countries, says the Inter-American Development Bank (IDB), adding that Guyana is the most corrupt of the five countries it...

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US BPO Firm iQor Holdings Files for Bankruptcy Protection

iQor Holdings has filed for chapter 11 bankruptcy protection, as the US BPO provider finally opts to address the debt load that has long hampered its growth. The company currently has debts in excess...

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