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Trinidad Admits Past Stumbles and Tries to Gear Up for BPO

By Kirk Laughlin Spend a few days in Port of Spain, the tidy capital of Trinidad, and you get the sense that this country’s unrealized BPO and tech ‘future’ has been forecasted for so long, and...

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The Ten Best Moments of Nearshore Nexus 2012

By Kirk Laughlin More like a big bang than a quiet rumble, the Nearshore Nexus 2012 show last week seem to fall right in line with the electricity of Times Square, New York City. The conference, only...

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From Sea Turtles to Bird Sanctuaries: Trinidad’s Many Faces

On the sandy beach of Trinidad’s northern coastline, hundreds of leatherback turtles crawl around looking for a safer place to lay eggs. For thousands of tourists who visit this island republic during...

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Off Hours Pick of the Week: Sir Viv Richards as Temperance Ambassador

The legendary Cricket master Sir Vivian Richards has teamed with Johnnie Walker, the world’s best-selling brand of Scotch whisky, to stress the importance of knowing your limits. The campaign is an...

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RCCSP Announces Training for Call Centers Pros Throughout CALA

Nina Kawalek, President and CEO of the Resource Center for Customer Service Professionals (RCCSP), has just announced the schedule for training throughout the Caribbean and Latin American (CALA)...

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Off Hours: The Natural Life in Trinidad and Tobago

SOURCE: MotherNatureNetwork On the island nation of Trinidad and Tobago, oil drilling is helping eco-tourism. Yes, where there is oil extraction, there are always concerns about habitat destruction and...

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Trinidad and Tobago: A Long Way to Go to Become Choice Outsourcing Destination

By Patrick Haller Institutionalized corruption, crime so high that it merits its own website, a state of emergency, low education levels and employee distrust of executives might not be the first...

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The Canada-Caribbean Connection: Historical Ties Reveal Inherent Advantages

North American buyers looking to outsource have a lot of options to choose from, and English-speaking Caribbean islands have a distinct advantage in that time zones align well and language capabilities...

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“Take Time to Lime” When Visiting Trinidad

By Loren Moss Most Caribbean island nations have focused on their natural beauty and friendly inhabitants to create a tourism-based economy, but Trinidad, the largest island in the Lesser Antilles, has...

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Quatrro to Launch F&A BPO Service from Trinidad and Tobago

By Narayan Ammachchi Global KPO firm Quatrro Global Services and the Caribbean Electronic Payments Systems are gearing up to launch BPO operations in Trinidad & Tobago. The two firms signed a...

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From Oil and Gas to Finance and Accounting

Varun Maharaj, CEO Trinidad and Tobago IFC, explains Trinidad’s deep commitment to building capabilities in FAO. The post From Oil and Gas to Finance and Accounting appeared first on Nearshore Americas...

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Trinidad and Tobago: A Long Way to Go to Become Choice Outsourcing Destination

Institutionalized corruption, crime so high that it merits its own website, a state of emergency, low … The post Trinidad and Tobago: A Long Way to Go to Become Choice Outsourcing Destination appeared...

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Trinidad Admits Past Stumbles and Tries to Gear Up for BPO

Spend a few days in Port of Spain, the tidy capital of Trinidad, and you … The post Trinidad Admits Past Stumbles and Tries to Gear Up for BPO appeared first on Nearshore Americas: Premium Intelligence...

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The Ten Best Moments of Nearshore Nexus 2012

More like a big bang than a quiet rumble, the Nearshore Nexus 2012 show last … The post The Ten Best Moments of Nearshore Nexus 2012 appeared first on Nearshore Americas: Premium Intelligence and...

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From Sea Turtles to Bird Sanctuaries: Trinidad’s Many Faces

On the sandy beach of Trinidad’s northern coastline, hundreds of leatherback turtles crawl around looking for … The post From Sea Turtles to Bird Sanctuaries: Trinidad’s Many Faces appeared first on...

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In Latest Global Ranking, Costa Rica Gets Credit for Automation Readiness

Costa Rica is expected to cope with the potential ill-effects of robotic process automation (RPA), a tech tool predicted to kill thousands of jobs in services industry in the years to come. The post In...

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IQor Capitalizes on Front-Runner Status in Emerging Trinidad & Tobago

Due to a number of hurdles, Trinidad & Tobago has always struggled to stake a significant claim in the nearshore BPO market, but is today attempting to increase awareness of its unique capabilities...

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Trinidad & Tobago Now Home to Starbucks Coffee

Now you can get your double espresso caramel caffè macchiatos in Trinidad & Tobago, with coffee … The post Trinidad & Tobago Now Home to Starbucks Coffee appeared first on Nearshore Americas.

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Trinidad & Tobago to Provide All Government Services through Online Portal

The new ICT plan will allow citizens to access government services from the comfort of their homes, as well as making the country more competitive and less vulnerable to economic hardships. The post...

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Webinar: Essential Checklist for F&A Outsourcing Decision-Makers

Taking place on Wednesday, October 11, 2017 at 1:00 PM EDT, the webinar will tackle some of the biggest questions that senior finance executives face when contemplating the services of third-party FAO...

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