iQor Doubles Down on Trinidad Operations With New Contact Center
The expansion confirms that Florida-based iQor is determined to capitalize on Trinidad’s nearshore advantages that the firm has been utilizing since 2015. The post iQor Doubles Down on Trinidad...
View ArticleRum of the Year Award Goes to Trinidad’s Angostura No. 1
Angostura No. 1 from Trinidad has won the 2017 Rum of the Year award, reclaiming a title that it previously held in 2014. The post Rum of the Year Award Goes to Trinidad’s Angostura No. 1 appeared...
View ArticleCEO View: iQor Bets on Skills Convergence as Trinidad’s Workforce Starts to...
Hartmut Liebel, CEO of iQor, details the company's plans for Nearshore, particularly Trinidad, and the challenges of developing skills for both product support services and customer interactions. The...
View ArticleRising Murder Rate Hits Historic High in Trinidad and Tobago
As many as 240 people were killed in the first half of this year, according to the Trinidad and Tobago Police Service (TTPS). The post Rising Murder Rate Hits Historic High in Trinidad and Tobago...
View ArticleIn Latest Global Ranking, Costa Rica Gets Credit for Automation Readiness
Costa Rica is expected to cope with the potential ill-effects of robotic process automation (RPA), a tech tool predicted to kill thousands of jobs in services industry in the years to come. The post In...
View ArticleIQor Capitalizes on Front-Runner Status in Emerging Trinidad & Tobago
Due to a number of hurdles, Trinidad & Tobago has always struggled to stake a significant claim in the nearshore BPO market, but is today attempting to increase awareness of its unique capabilities...
View ArticleTrinidad & Tobago Now Home to Starbucks Coffee
Now you can get your double espresso caramel caffè macchiatos in Trinidad & Tobago, with coffee … The post Trinidad & Tobago Now Home to Starbucks Coffee appeared first on Nearshore Americas.
View ArticleTrinidad & Tobago to Provide All Government Services through Online Portal
The new ICT plan will allow citizens to access government services from the comfort of their homes, as well as making the country more competitive and less vulnerable to economic hardships. The post...
View ArticleWebinar: Essential Checklist for F&A Outsourcing Decision-Makers
Taking place on Wednesday, October 11, 2017 at 1:00 PM EDT, the webinar will tackle some of the biggest questions that senior finance executives face when contemplating the services of third-party FAO...
View ArticleiQor Doubles Down on Trinidad Operations With New Contact Center
The expansion confirms that Florida-based iQor is determined to capitalize on Trinidad’s nearshore advantages that the firm has been utilizing since 2015. The post iQor Doubles Down on Trinidad...
View ArticleRum of the Year Award Goes to Trinidad’s Angostura No. 1
Angostura No. 1 from Trinidad has won the 2017 Rum of the Year award, reclaiming a title that it previously held in 2014. The post Rum of the Year Award Goes to Trinidad’s Angostura No. 1 appeared...
View ArticleCEO View: iQor Bets on Skills Convergence as Trinidad’s Workforce Starts to...
Hartmut Liebel, CEO of iQor, details the company's plans for Nearshore, particularly Trinidad, and the challenges of developing skills for both product support services and customer interactions. The...
View ArticleRising Murder Rate Hits Historic High in Trinidad and Tobago
As many as 240 people were killed in the first half of this year, according to the Trinidad and Tobago Police Service (TTPS). The post Rising Murder Rate Hits Historic High in Trinidad and Tobago...
View ArticleiQor Promotes Gary Praznik to CEO
Incumbent CEO Hartmut Liebel will take on an advisory role at the company and remain on the board of directors. The post iQor Promotes Gary Praznik to CEO appeared first on Nearshore Americas.
View ArticleExclusive: Scotiabank Shared Services Hub in Trinidad is Safe, for Now
Scotiabank’s bombshell decision to sell operations in ‘non-core’ Caribbean countries, announced in November last year, put the fate of their Trinidad shared services center in jeopardy but it seems it...
View ArticleArtificial Intelligence Can Become a Game-Changer for Caribbean Economies
Microsoft official says AI will not destroy jobs but it will create more new jobs and augment the human ability by reducing repetitive tasks. The post Artificial Intelligence Can Become a Game-Changer...
View ArticleLack of e-governance services leads to Corruption in the Caribbean: IDB Study
Lack of e-governance service is forcing people to pay bribes in many Caribbean countries, says the Inter-American Development Bank (IDB), adding that Guyana is the most corrupt of the five countries it...
View ArticleUS BPO Firm iQor Holdings Files for Bankruptcy Protection
iQor Holdings has filed for chapter 11 bankruptcy protection, as the US BPO provider finally opts to address the debt load that has long hampered its growth. The company currently has debts in excess...
View Article